Works with your communications platform
& more
Evolved Automate connects Zoom, Dialpad and RingCentral to the niche CRMs the big vendors ignore — pushing every call, meeting and contact centre interaction directly to your customer record.
Works with your communications platform
The problem
The major UCaaS and CCaaS vendors build integrations for Salesforce, HubSpot and Dynamics. If your business runs on a vertical or specialist CRM, you're left with broken workarounds, manual data entry — or nothing at all.
Your CRM vendor has no partnership with Zoom, Dialpad or RingCentral — leaving a permanent gap in your data.
Agents waste time manually logging calls and meetings — creating blind spots in your customer records.
AI summaries, call recordings and sentiment data never reach your CRM — your customer record stays incomplete.
DIY connectors built on Zapier or custom code break constantly and require ongoing developer resource to maintain.
How it works
We onboard your communications platform and CRM via our managed API layer. No developer access needed on your side.
We configure contact matching, field mappings and activity logging rules to reflect how your business actually works.
Every call, meeting and contact centre engagement is logged to the right record — automatically, in real time.
End-to-end encryptedAll data in transit and at rest is fully encrypted
Built on AWSEnterprise-grade cloud infrastructure with 99.9% uptime SLA
Always-on monitoringProactive alerts and 24/7 infrastructure oversight
GDPR compliantData processed and stored in line with UK & EU regulations
Built for niche CRMs
We specialise in vertical and specialist CRMs used across recruitment, property, hospitality and financial services — the platforms the big UCaaS vendors have always overlooked.
Recruitment CRM
Staffing & recruitment
Property & lettings
Sales pipeline
Commerce Cloud
Your CRM too
What gets synced
Inbound and outbound calls logged instantly against matched contact records — duration, direction and outcome.
Zoom meetings associated with CRM contacts and deals — attendees, duration and follow-up notes included.
AI-generated summaries and key topics pushed directly to the customer record after every interaction.
Queue interactions, agent assignments, wrap codes and CSAT outcomes recorded against the customer timeline.
Matching by phone number, email or CLI ensures conversations reach the right record — even with partial data.
Call recording links attached to CRM activity entries for compliance, coaching and dispute resolution.
See it in action
Watch how a live call on Zoom, Dialpad or RingCentral is automatically captured, matched and synced to your CRM in real time — with zero manual effort from your team.
Want to see it live with your own CRM? Book a 30-minute demo
Pricing
Flat per-user monthly pricing with no setup fees and no hidden costs. Choose the tier that matches your integration complexity — upgrade any time.
Premium
A single phone system or contact centre connected to one CRM integration.
From £250/mo · minimum 25 users
Min. 25 usersPlatinum
Multiple phone systems or contact centres connected to multiple CRM integrations.
From £312.50/mo · minimum 25 users
Min. 25 usersEnterprise
Complex, high-volume deployments with bespoke integration requirements and dedicated service ownership.
Priced on scope and scale
500+ usersManaged service
Evolved Automate is a fully managed integration service. We handle the connection, configuration, maintenance and monitoring — so you never have to touch it.
Talk to usZero internal IT resource — we own the integration end to end, from setup to ongoing support.
Proactive monitoring — we watch the sync health so you don't have to. Issues caught before you notice them.
Open API, not a plugin — a versioned integration that doesn't break when platforms update.
Built to your configuration — field mappings and matching rules tailored to your workflow.
SLA-backed support — named support team, documented escalation paths, a service owner who knows your setup.
Book a 30-minute demo and we'll show you exactly how Evolved Automate works with your CRM and communications platform.