Transforming Experiences, Empowering Growth
At Evolved, we specialise in empowering organisations to deliver exceptional Employee and Customer Experiences. Our expertise lies in seamlessly integrating cutting-edge technology with tailored solutions to meet your unique needs.
Blog
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Evolved now a Zoom Platinum Partner
We are incredibly proud to announce that Evolved has officially achieved Platinum Partner status with…
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Klarna’s AI Gamble: Has it paid Off?
In episode 2 of Breaking the Blueprint, Vinay and I delved into the delicate balance…
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Smarter AI. Better CX. Evolved Partners with Cognigy
Evolved is proud to announce a strategic partnership with Cognigy, a global leader in AI-powered…
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Knowledge is King: Evolved partners with Document360
At Evolved, our extensive expertise in Customer Experience (CX) and Artificial Intelligence (AI) makes us…
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Ready to Evolve with Zoom
Zoom is Officially an Evolved Technology Partner: A Journey of Innovation, Impact, and Opportunity At…
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Why Evolved?
Launching Evolved: A New Chapter in my life Today marks a milestone in my journey—the…
Value Focussed
We work tirelessly to ensure that every deployment, solution, and service we provide delivers tangible results for your business.
Outcome Driven
By prioritising your business objectives, we help you realise value from your technology investments without losing sight of the importance behind these tools.
Collaborative
We see ourselves as your partner, working alongside you to craft bespoke solutions that address your unique challenges and opportunities.
Expertise
Our mission is to empower our customers to thrive using our decades of experience
Consultancy
At Evolved, our consultancy services are designed to be the foundation of your transformation journey. We don’t just recommend solutions—we partner with you to deeply understand your business challenges, industry landscape, and strategic goals.
Technical Solutions
We provide best-in-class technical solutions designed to enhance your organisation’s Employee and Customer Experience (EX/CX). We specialise in reselling and implementing a carefully curated suite of technologies that deliver measurable outcomes, streamline operations, and improve engagement.
Value Managed Services
We believe that realising the full potential of your technology investment requires more than just technical support—it requires an ongoing focus on delivering measurable business value. That’s why our Value Managed Services go beyond traditional maintenance and support.
Specialist Services
Our focus is always to ensure our services meet the demands of our customers
AI Consultancy
We help organisations harness the power of AI to elevate both Employee Experience (EX) and Customer Experience (CX). Our experts can support you with strategy and execution by implementing cutting-edge solutions like AI-powered chatbots, predictive analytics, and automation to streamline customer interactions and optimise operational efficiency.
Automation
Evolved empowers organisations to streamline operations through intelligent automation across implementations, technology migrations, and day-to-day workflows. By leveraging automation, we simplify complex processes, reduce manual effort, and ensure seamless transitions when adopting new systems.
Delivering Great CX
We are all about delivering exceptional customer experience (CX) outcomes by leveraging the latest in technology and innovation. From AI-driven contact centre solutions to advanced analytics and automation, we enable businesses to create seamless, personalised, and efficient customer journeys.
2024
Since
50+
Accreditations
100%
Successful Projects
10+
Technology Partners
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About Us
We are passionate about helping organisations unlock the full potential of their technology investments. With decades of experience in the technology industry, our team brings a rich history of expertise in designing, deploying, and managing transformative solutions for businesses across a variety of sectors.
Founded by Iqbal Javaid, a seasoned technology leader with over 25 years of experience, Evolved draws on a track record of delivering innovative and impactful solutions to some of the world’s most recognisable brands. From financial services to retail, energy, and beyond, we have consistently helped organisations achieve their goals by optimising their Employee and Customer Experience (EX/CX) strategies.
Our ethos is simple yet powerful: to ensure businesses realise maximum value from their investment in technology. We understand that technology is more than a tool; it’s a driver of growth, innovation, and competitive advantage. At Evolved, we focus on helping you bridge the gap between technology and business outcomes, ensuring that every solution delivers measurable impact.
Iqbal Javaid
Founder
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