We are incredibly proud to announce that Evolved has officially achieved Platinum Partner status with Zoom — the highest level of partnership available. This milestone is not just a testament to the work we’ve put in as a business, but more importantly, it reflects the trust our customers have placed in us and the outcomes we’ve delivered together.
This isn’t just another badge. It’s a signal of what we stand for: excellence, expertise, and execution.
What Platinum Partnership Means
Achieving Platinum status means we’re not just aligned with Zoom — we’re leading the charge when it comes to delivering Zoom solutions across Contact Centre (CCaaS), Unified Communications (UCaaS), and Workplace collaboration.
We’ve been recognised for:
- Delivering exceptional customer outcomes with Zoom’s portfolio
- Maintaining a deep bench of certified experts across EMEA
- Driving significant impact in the market through innovation and customer success
- Demonstrating strategic alignment with Zoom’s vision for AI-powered communication and customer experience
This status gives us direct access to Zoom’s product, engineering, and leadership teams, ensuring that our clients benefit from early insights, faster support, and a front-row seat to what’s next in the Zoom ecosystem.
What this means for our customers
For our clients, this changes everything. It means:
- Confidence – You’re working with a partner that Zoom themselves trust at the highest level.
- Access – Get early visibility into Zoom’s innovation roadmap and exclusive programmes.
- Capability – Tap into the most experienced team in the region when it comes to designing, deploying and maximising Zoom solutions.
- Outcomes – Whether you’re transforming your contact centre, reimagining employee collaboration, or embedding Zoom’s capabilities into your own app — we’re here to make it happen.
Why This Matters to Us
When we launched Evolved, the mission was simple: to deliver a smarter, more human, and more valuable experience in the UCaaS and CCaaS space. We wanted to challenge the outdated approaches, cut through the noise, and show what’s possible when you combine best-in-class technology with genuine expertise and passion.
This Platinum status tells us we’re on the right path — and we’re only just getting started.
The Road Ahead
From here, our commitment only grows stronger. We’ll be investing even more into our partnerships, expanding our team of Zoom-certified consultants, and continuing to deliver value realisation as a service — ensuring our customers don’t just buy technology, but genuinely benefit from it.
To every customer who’s trusted us, to every partner who’s supported us, and to our incredible team — thank you.
Let’s keep evolving, together.
Iqbal Javaid
Director, Evolved
